This policy outlines how Reveling Australia ("we," "our," or "us") collects, uses, discloses, and protects your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and lawfully.

We collect personal information only when necessary to provide our services to you. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Identification Details: Date of birth, gender, and other identifiers.
• Payment Information: Credit card details or other payment information.
• Website Usage Information: Collected via cookies and similar technologies to understand how you interact with our website.

We collect personal information through various methods, including:

• Direct Collection: When you provide information to us directly, such as when making a booking or contacting us.
• Automated Collection: Through the use of cookies and other tracking technologies when you visit our website.

We use your personal information for purposes including:

• Providing and managing our services.
• Processing payments and bookings.
• Communicating with you about your bookings, inquiries, or complaints.
• Improving our website and services.
• Conducting market research and analysis.
• Complying with legal obligations.

We may disclose your personal information to:

• Third-party service providers assisting us in delivering our services (e.g. airlines, hotels, and payment processors, in order to fulfil your booking requests).
• Regulatory bodies or law enforcement agencies, as required by law.
  
• Other parties with your consent or as required to provide our services.

We do not sell or rent your personal information to third parties for marketing purposes.

We implement reasonable security measures to protect your personal information from unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure, and you provide information at your own risk.

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below. We may require verification of your identity before releasing information.

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

We may transfer your personal information to third-party service providers located overseas. When doing so, we take reasonable steps to ensure that the recipient complies with the APPs or is subject to laws that offer similar protection.

We may update this privacy policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

• If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.
• Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
  
• If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 20 March 2025.